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Microsoft Access

Unlock the full potential of Databases

Creating Access databases can be a daunting process for many. It can be a time consuming process to self-teach Access, but you don’t need to! We have three “on-the-shelf” Access courses where you can gain a wealth of knowledge and learn from our experienced database designers.

Introduction
for Users
2 Day Course
£478.80
(incl. VAT)
25-26 July 2018
22-23 August 2018
18-19 October 2018
13-14 December 2018
Introduction
for Developers
3 Day Course
£706.80
(incl. VAT)
24-26 July 2018
06-08 August 2018
03-05 October 2018
11-13 December 2018
Advanced
1 Day Course
£570.00
(incl. VAT)
31 July 2018
30 August 2018
25 October 2018
19 December 2018
Course Overview

Microsoft Excel

Get more from your Spreadsheets

Microsoft Excel is the leading spreadsheet programme across businesses. It can be used to store and present simple data, through to complex automated systems. Whether you are a new user or a seasoned spreadsheet expert you will undoubtedly learn many tips and tricks to get the most from this powerful programme.

Introduction
1 Day Course
£237.60
(incl. VAT)
02 Oct 2018
04 Dec 2018
31 Jan 2019
03 Jan 2019
12 Feb 2019
07 Mar 2019
Intermediate
2 Day Course
£450.00
(incl. VAT)
11-12 Oct 2018
05-06 Dec 2018
10-11 Jan 2019
Advanced
2 Day Course
£478.80
(incl. VAT)
17-18 Oct 2018
01-02 Nov 2018
24-25 Jan 2019
14-15 Mar 2019
VBA
3 Day Course
£706.80
(incl. VAT)
06-08 Jun 2018
11-13 Jul 2018
04-06 Dec 2018
16-18 Jan 2019
Course Overview

Microsoft Outlook

< MS Outlook Subtitle >

Microsoft Outlook is an essential part of office life. It is most well known for it’s communication function allowing you to email customers, suppliers and colleagues. You can also use Outlook to plan your time, track your to-do items and store contact details.

Our training will allow you to use your Outlook beyond an email account and get to grips with all it has to offer.

Introduction
1 Day Course
£403.20
(incl. VAT)
New Course Dates TBA
Course Overview

Microsoft PowerPoint

Deliver presentations with confidence

Whether you are presenting to your colleagues or to your customers let us show you how to make the most of PowerPoint and your slides. We have an Introduction course for delegates that have not used PowerPoint before so they can understand how to build slides and run their presentation or you can attend our Advanced course. Our Advanced course will not only offer you a world of tips and tricks but allow you to learn additional features for your presentations.

We also run PowerPoint for Presenters focusing on getting your message across and avoiding death by PowerPoint!

Introduction
1 Day Course
£237.60
(incl. VAT)
12 June 2018
25 July 2018
20 August 2018
04 September 2018
23 October 2018
28 November 2018
New Course Dates TBA
For Presenters
1 Day Course
£306.00
(incl. VAT)
02 July 2018
30 August 2018
15 November 2018
29 January 2019
Professional
1 Day Course
£306.00
(incl. VAT)
26 July 2018
25 October 2018
13 November 2018
14 December 2018
15 January 2019
Course Overview

Microsoft Project

Keep an eye on your projects' timescales, tasks and resources.

Learn to use Microsoft Project to manage your projects. Our range of courses will help you to work from the beginning, building your first project plans, through to the intermediate level where you can fine tune your project settings and reporting, then on to the Advanced where you can customise the software to get exactly what you want. Understanding how to use Microsoft Project correctly and efficiently will give you more time to work with your team on your project.

Our Project Management training programmes can be entwined with our IT training courses to give you the complete Project package.

Introduction
2 Day Course
£522.00
(incl. VAT)
25-26 July 2018
22-23 October 2018
15-16 November 2018
10-11 December 2018
Intermediate
2 Day Course
£570.00
(incl. VAT)
18-19 July 2018
29-30 August 2018
25-26 October 2018
17-18 December 2018
Professional
1 Day Course
£294.00
(incl. VAT)
31 July 2018
31 August 2018
29 October 2018
New Course Dates TBA
Course Overview

Microsoft Publisher

Desktop Publishing made easy!

Join us and learn how to use Microsoft Publisher to it’s fullest. Whether you need to create invites, newsletter, signs or promotional material we will walk you through the settings and features to put you in control of your publications.

Introduction
1 Day Course
£291.60
(incl. VAT)
07 August 2018
24 October 2018
12 December 2018
Course Overview

Microsoft Visio

Visualise your business data - simple, quick and easy to use!

Visio is drawing software. You can use it to create flowcharts, business maps, office layouts, electrical diagrams and so much more.

Our training will give the skills you need to get drawing quickly and effortlessly. We will show you a range of diagrams and how they each work, and you can also specify* which drawings you would like to learn.
* please specify at the time of booking

Introduction
1 Day Course
£378.00
(incl. VAT)
02 July 2018
15 August 2018
23 October 2018
14 December 2018
Course Overview

Microsoft Word

Draft documents with efficiency

Microsoft Word – the marmite of the office range, you either love it or hate it! We’ve found of those people who grumble about how awkward Word is to use, don’t actually know how to use it!

Take some time out to discover how Word really works and you will be able to create and edit your documents in a fraction of the time. It is just knowing how it works, and we’d love to show you.

Our Introduction course is fantastic for new users or to get people started with using a computer in general. Our Intermediate course is full of everyday features that will save you time. Our Advanced course is designed around longer documents and getting into the nitty-gritty of Word.

Many of our previous attendees have commented how the Word training will also help them with Outlook and PowerPoint – so a three in one course!

Introduction
1 Day Course
£237.60
(incl. VAT)
03 May 2018
12 June 2018
04 July 2018
07 November 2018
13 December 2018
Intermediate
1 Day Course
£258.00
(incl. VAT)
17 May 2018
20 June 2018
18 July 2018
07 August 2018
27 September 2018
02 October 2018
05 December 2018
New Course Dates TBA
Professional
1 Day Course
£282.00
(incl. VAT)
29 May 2018
27 June 2018
26 July 2018
15 August 2018
30 October 2018
20 December 2018
Course Overview

Communication Skills

This one day course will highlight the importance of effective communications in an organisation; why it is essential to keep staff informed on important and routine business matters.

To be effective in business, you have to communicate well. To be a good manager, you have to have exceptional communicate skills.

Packed with practical tips to ensure you achieve positive outcomes no matter what the circumstance, event or individual. A powerful approach with plenty of exercises that will engage and inspire you.

Communication Skills
1 Day Course
£403.20
(incl. VAT)
24 July 2018
16 August 2018
02 October 2018
13 November 2018
New Course Dates TBA

Customer Care Skills

The key to delivering outstanding customer service is creating the right first impression; first time, every time.

You will learn the principles of Total Quality Management to help you identify who your customers are and understand the value of putting them first.

You will also learn how to communicate positively and professionally to build rapport and engage with your customer. You can then deliver the excellent level of service your customers want and deserve.

Practical skills and advice on listening and questioning techniques that allow you to empathise and connect with your customer whilst enhancing the reputation of your company as one who goes the extra mile.

Customer Care Skills
1 Day Course
£408.00
(incl. VAT)
18 July 2018
01 August 2018
17 October 2018
05 December 2018
New Course Dates TBA
Course Overview

High Impact Presentation Skills

Unfold valuable skills and techniques to deliver high impact presentations. Convince, inspire, motivate and persuade your audience. You will learn how to use your personality to get your message across successfully and get the results you want. The course is full of proven tips and tricks. These range from designing your presentation, delivering your message through to the best use of visual aids and how to structure your speaker notes.

You will have the option to record your presentations and review them to find your strong points and eliminate any weaknesses. We also encourage you to make the best use of the course by presenting work-related topics during practical sessions. 

To ensure everyone gets the best individual attention, coaching and support, attendance is strictly limited to 6 delegates.

High Impact Presentation Skills
2 Day Course
£698.40
(incl. VAT)
18-19 July 2018
29-30 August 2018
12-13 September 2018
23-24 October 2018
27-28 November 2018
05-06 December 2018
New Course Dates TBA

Running Effective Meetings

Whether it’s a corporate meeting, a meeting with clients or an impromptu meeting in the office, meetings form an important part of running any organisation. However, unless meetings are run efficiently and constructively, they can be enormously wasteful in both time and money.

You will gain a clear understanding of the roles and responsibilities of the Chairperson, Secretary and Attendees, before, during and after the meeting.

You will learn how to run smooth meetings, generate clear agendas and minutes and monitor any follow up actions. You will focus on communication skills in order to increase participants involvement and contribution. You will also look at ways to handle difficult people or situations.

You will explore techniques to ensure that meetings are cost effective and have a positive impact on your Company’s success.

Running Effective Meetings
1 Day Course
£408.00
(incl. VAT)
09 August 2018
10 October 2018
24 October 2018
12 December 2018

Time Management

“Time waits for no man” was cited in the Medieval play, Everyman. No truer now than in the 21st century as our precious time is “taken up” with so very many activities. Although time is uncontrollable, there are many actions we can take to regain control of our workload.

Understanding what is urgent and important – and what is not – will make the difference in how effective you are. Taking control of your workload, rather than simply juggling a multitude of tasks, and managing the interruptions that steal time.

Some feel that others are responsible for the time we lose in our working day but we must recognise what we can do to minimise the effect. Learn how to practically apply techniques in the workplace and make the best use of your time to increase your work capacity.

Time Management
1 Day Course
£408.00
(incl. VAT)
18 July 2018
15 August 2018
14 December 2018

Effective Business Writing

The fundamentals of professional honed writing skills are critical in today’s business world. You need to ensure that what you prepare clearly assists others to feel, think or act upon what you’ve written.

One of many tools learnt is an easy to use structure for business correspondence through the use of current conventions or your company’s standards. An opportunity to revise grammar, spelling, punctuation and examining word choice and striking the right tone. In addition, effective proof reading techniques and also output media and choice, will be explored.

Completing practical exercises under guidance will help you avoid common mistakes and become more confident in producing accurate written communication.

Effective Business Writing
1 Day Course
£398.40
(incl. VAT)
11 July 2018
04 September 2018
07 November 2018
New Course Dates TBA
Course Overview

Effective Minute-Taking & Writing

Meetings are an important part of running any company. However, unless meetings are followed up with concise, accurate and timely minutes, they can be enormously wasteful in both time and money.

You will gain a clear understanding of your role, as the meeting Secretary, not only during the meeting but also before and after. You will learn how to assist the Chairperson in the smooth running of the meeting, the timely production of accurate minutes and monitor any follow up action, thereby ensuring that meetings are cost effective and so having a positive impact on your Company’s success.

Enhance your listening and note taking skills and learn how to be selective in your write up, nevertheless still capturing the full meeting content correctly.

Effective Minute-Taking & Writing
1 Day Course
£398.40
(incl. VAT)
13 July 2018
06 September 2018
06 November 2018
New Course Dates TBA

Report Writing for Results

Properly formatted, concise, accurate and balanced reports ensure that key messages are not lost. There will be emphasis on and practical exercises in preparation, structure, writing and presentation. You will learn how to produce reports with content that flows logically and avoids repetition. As well as grammar, spelling, punctuation and objectivity and balance, there will be focus on brevity to help you avoid producing wordy reports.

You will also learn what to include in an executive summary or précis and the sequencing of the report content, including annexes efficiently.

Report Writing
for Results
1 Day Course
£398.40
(incl. VAT)
24 July 2018
14 September 2018
02 November 2018
New Course Dates TBA

Finance for Non-Financial Managers

Understand how company accounts work, where finance comes from and why and when expenses are incurred. You will be able to identify areas in the business that can be changed to achieve a better use of funds, reduce costs and increase margins.

The course highlights the effective use of accounts to achieve your objectives – reduced costs or increased profits. You will also learn how information flows between the different parts of the accounts, how to evaluate accounts and how to check that they are correct.

During the course you will also analyse sets of accounts to get the underlying trend and other information contained in them.

Finance
for Non-Financial Managers
1 Day Course
£408.00
(incl. VAT)
31 July 2018
17 September 2018
01 November 2018
New Course Dates TBA

Leadership & Management Skills (ILM Level 3)

The Level 3 Award, Certificate and Diploma in Leadership and Management are ideal for individuals who have management responsibilities but no formal training, and are serious about developing their abilities. They particularly support practising team leaders seeking to move up to the next level of management, and managers who need to lead people though organisational change, budget cuts or other pressures.

The qualifications are made up of a wide range of units covering core management skills – such as understanding how to organise and delegate – plus skills in communication, team leadership, change, innovation and managing people and relationships. This flexibility in unit choice allows the qualification to be tailored to meet the needs of the individual and employer.

Leadership & Management Skills (ILM Level 3)
Day Course
£
(incl. VAT)
New Course Dates TBA

Leadership & Team Skills (ILM Level 2)

The ILM Level 2 Award or Certificate in Leadership and Team Skills is ideal for practising team leaders, helping them become more effective and confident in their role. They also support new or aspiring team leaders – helping them make the transition from working in a team to leading a team.

The units in this qualification cover a wide range of skills, knowledge and understanding. These include units that focus on communication, working with people, providing direction and leadership, and getting results – from problem-solving to planning and monitoring workloads.

Leadership & Team Skills (ILM Level 2)
Day Course
£
(incl. VAT)
03-04 July 2018
03-04 October 2018
New Course Dates TBA

Managing People Effectively

An organisation’s workforce is without doubt its biggest asset, managing people effectively is critical. Release your potential and become an inspiring leader – instil enthusiasm and energy throughout your team and manage you and your team to success.

Optimise performance and make the best use of time with effective communication and delegation, win trust and cooperation, motivate and resolve conflict easily turning resistance into support.

Through a mixture of discussions and practical exercises you will develop and polish existing skills while learning proven techniques and best practices, giving you the expertise to manage people effectively!

Managing People Effectively
2 Day Course
£733.20
(incl. VAT)
21-22 November 2018
27-28 March 2019

Practical Project Management

If you have made the transition from being a team member on projects to managing your own projects, then attending Baseline’s Practical Project Management should be a must at the top of your to-do list.

Get some great tips from someone with real experience of delivering successful projects. Learn how to deliver projects which will build your reputation for effectively controlling projects that deliver and stay within budget.

Practical Project Management
2 Day Course
£698.40
(incl. VAT)
25-26 July 2018
15-16 August 2018
17-18 October 2018
12-13 December 2018

Training the Trainer

Learn how to confidently get the best out of others through successful Training with clear communication that is understood and heard by all.

This highly participatory two day course is designed for all trainers and training managers and covers the training process from the initial identification of Needs, through Design and Delivery to Evaluation.

Training the Trainer
2 Day Course
£733.20
(incl. VAT)
21-22 August 2018
17-18 October 2018
29-30 November 2018
12-13 December 2018

Effective Selling

You want to improve your sales performance, improve your commission and impress your manager and colleagues. This Effective Selling course gives you the tools to change the way you sell, to improve the way you handle customers and the requests they make, and to increase the number of closes that you achieve.

Once you have attended the Effective Selling course you will know what steps you can take to boost your sales performance and improve your productivity.

Effective Selling
3 Day Course
£2970.00
(incl. VAT)
New Course Dates TBA

Negotiation Skills

We all negotiate. In business and at home having the skill to negotiate successfully helps you to achieve the best result in many different areas, from salaries to dealing with staff, with getting the best deal.

Develop the skills to identify your core objectives when entering negotiations, lay the groundwork, counter objections and achieve successful outcomes.

During the course you will use role-plays to simulate different environments, play devil’s advocate against others’ negotiating tactics and identify and hone your own particular negotiating strong points.

Negotiation Skills
2 Day Course
£733.20
(incl. VAT)
New Course Dates TBA