Meetings are an important part of running any company. However, unless meetings are followed up with concise, accurate and timely minutes, they can be enormously wasteful in both time and money.

You will gain a clear understanding of your role, as the meeting Secretary, not only during the meeting but also before and after. You will learn how to assist the Chairperson in the smooth running of the meeting, the timely production of accurate minutes and monitor any follow up action, thereby ensuring that meetings are cost effective and so having a positive impact on your Company’s success.

Enhance your listening and note taking skills and learn how to be selective in your write up, nevertheless still capturing the full meeting content correctly.

The fundamentals of professional honed writing skills are critical in today’s business world. You need to ensure that what you prepare clearly assists others to feel, think or act upon what you’ve written.

One of many tools learnt is an easy to use structure for business correspondence through the use of current conventions or your company’s standards. An opportunity to revise grammar, spelling, punctuation and examining word choice and striking the right tone. In addition, effective proof reading techniques and also output media and choice, will be explored.

Completing practical exercises under guidance will help you avoid common mistakes and become more confident in producing accurate written communication.

Properly formatted, concise, accurate and balanced reports ensure that key messages are not lost. There will be emphasis on and practical exercises in preparation, structure, writing and presentation. You will learn how to produce reports with content that flows logically and avoids repetition. As well as grammar, spelling, punctuation and objectivity and balance, there will be focus on brevity to help you avoid producing wordy reports.

You will also learn what to include in an executive summary or précis and the sequencing of the report content, including annexes efficiently.