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Softskills Course:
Appraisal Interviews Customer Care with Telephone Skills Coaching and Mentoring Data Protection Act Awareness Delegating for Success Discipline and Grievance at Work Effective Business Writing Effective Communication Effective Minute Taking Enhancing your Managerial Skills Finance for Non-Finance Managers High Impact Presentation Skills ILM Level 2 - Certificate in Team Building ILM Level 3 - Certificate in First Line Management Managing People Effectively Managing Stress in the Workplace Owning Problems Project Management Sharing Pressure Stress Awareness in the Workplace Team Building Time Management Training The Trainer Using Assertiveness Effectively Writing to Influence
Computer/Desktop Course:
Microsoft Excel Microsoft Word Microsoft Access Microsoft PowerPoint Microsoft Visio Microsoft Publisher Microsoft Outlook Microsoft Project Crystal Reports
Level of Course:
Introduction Intermediate Professional What-if Analysis Statistical Analysis VBA
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