Case Studies

Microsoft Office Support

All attendees receive twelve months’ phone / email support after their course.  Baseline recognises the fact that learning happens when attendees try and apply their learning back in the workplace.  Baseline bridges the gab of learning and applying through our helpdesk support.  Attendees that will not regularly use the application they have been trained on can subscribe to our continued learning programme through receiving extra exercises by email to keep the topics fresh in their minds.

Personal Development

Attendees have the option to contact the Baseline Helpdesk after any softskills training to help with implementing a process or give advise on how to tackle a sensitive issue.

Bespoke Systems

Baseline’s developing team is at hand to help with any bespoke systems within an organisation where there may no longer be the expertise available in-house, or we can look at existing systems and either teach in-house staff to use and support the system or develop an alternative solution.

Bespoke Systems

Baseline’s developing team is at hand to help with any bespoke systems within an organisation where there may no longer be the expertise available in-house, or we can look at existing system and either teach in-house staff to use and support the existing system or develop an alternative solution.