• • Negotiation Skills • •

Introduction
This course is designed primarily to assist managers at all levels that are responsible for conducting negotiations.

Special considerations: The course uses video review to reinforce instruction. Numbers are restricted to 8 delegates to ensure maximum individual attention.

Cost and Duration
Duration: This course runs for a full day; 09:00 to 17:00
Cost: £299 per delegate
Discounts apply to multiple bookings from the same organisation

Do you need to have experience to attend the course?
You will not need any previous experience.

What is covered?
By the end of the course, delegates will have the knowledge to:
• Apply the basic principles of Negotiations
• Prepare for Negotiations
• Set realistic goals in Negotiations
• Communicate effectively during Negotiations
• Employ the appropriate tactics in Negotiations
• Identify and respond to the tactics being deployed against them in Negotiations

During the course delegates will also practice:
• Conducting Negotiations
• Closing Negotiations

Additionally, delegates will also learn the importance of following up negotiated agreements.